We're year round in our little corner of the educational world, so this may be too late for some.
I was searching for personalized pens to give as gifts to the parents who have helped out this year. I came across this wonderful blog!
http://sunshine4teachers.blogspot.com/
If you know of other blogs by and for teachers that are similar, please let me know! It gets lonely out here in teacher blogger land. ;)
Adobe Education update: Since I 'tweeted' about it and blogged about their incredibly poor customer service I got bumped up to an unhappy customer 'list', which was sent to the Education then upper Customer Service level. Within an hour they emailed me three times and called me twice. Someone from Canada (?) said they were going to ship it to me for free. This was on Thursday. I'm very thankful of course. This is a good way to handle a customer complaint.
My core concern remains however. I can be obnoxious if I need to be, and get attention to fix my problem. I'm wondering about all those teachers that do not raise these issues with Adobe. Teacher don't have a lot of time to invest in something like this and will just forget the order and never get it and never make a point with Adobe.
I'd love to be able to recommend them but as of yet they have not replied as to how they will change anything, or what went wrong with my order. So I'm sort of at a loss.
I suggested to them that they should hire actual teachers, not just reps, to help with the educational market but got no response from the customer service or the Education department. So, I guess at this point I'm just going to say 'buyer beware'. You might get the product if you make noise, you might not.
I'll let you know when and if it arrives.
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